Introduction
The internal power supply is critical for your device to turn on. Follow our troubleshooting page to identify if the internal power supply is broken or if it is the external power cord. The power cord will be a much easier replacement if so.
What you need
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Turn the device upside down to reveal the rubber section of the back plate. Using a metal spudger, carefully wedge the blunt tip into the space between the aluminum back plate and the rubber, separating the two pieces.
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Depending on air temperature and how set the adhesive is, you may need to spend some time warming the back plate with a hot plate (on low) or hair dryer.
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The fan affixed to the back plate is connected to the logic board. A small wire must be detached to fully remove the back plate.
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Pull the base of the wire close to the logic board and the connector will pop off.
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Remove the external connector from its housing by lifting it up, then out.
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Lift the internal power supply brick out of the device.
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