If you forgot your password, PIN, pattern drill, or if you have problem with your Android OS, you can make a Factory / Hard reset.

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Video Overview

Image 1/2: [SD Image Update Mode] Image 2/2: wipe data/factory reset
  • Power off the tablet. Press and hold the Volume Up and the Power button. After 3 seconds release the Power On button but continue holding the Volume Up button. In the Select Boot Mode use the Volume Up/Down keys to navigate and the Power button to select the desired option.

  • [SD Image Update Mode]

  • wipe data/factory reset

  • Yes - delete all user data

  • Reboot system now.

  • Your tablet will reboot and go to the Welcome screen.

when i reboot it it has an red traingle

Khia Ragin - Reply

Hahaha thanks it worked for me im so grateful

Jennifer Hill - Reply


To reassemble your device, follow these instructions in reverse order.

14 other people completed this guide.


Member since: 12/09/2013

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This is not workin it keep saying enter the email .... n when dun its still not going in

Janiah Boucher - Reply

I did this and the tablet is stuck at the logo !

pussycatdevika - Reply

I have done this. But I'm stuck at email address I use when i first bought. I don't remember my email address. What can I do

Sameena - Reply

Yep I am having the same problem and have done all kinds of searching on how to override it or some other fix...

Kim Haynes -

Stuck on email address. Can't remember email address I used

Sameena - Reply

Does not work... Acer does not have a solution.... but money of course !

JR Lamarche - Reply

It stuck on welcome page and I can topen it

sammiewalker1588 - Reply

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