Introduction

If your keyboard or trackpad no longer respond, this guide will help you access them. Follow each step to minimize damage to your laptop and gain access to the interior.

Ensure the laptop is powered down prior to beginning.
  • Ensure the laptop is powered down prior to beginning.

  • Turn the laptop over with the battery closest to your body.

  • The battery release is just above the left side of the battery.

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Insert a small tipped screwdriver or similar tool into the release. Gently slide the release all the way to the left.
  • Insert a small tipped screwdriver or similar tool into the release.

  • Gently slide the release all the way to the left.

  • You should hear a sound after the slide is all the way left. This lets you know the battery has disengaged.

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With your hands on each end of the battery, carefully pull towards your body to remove. With your hands on each end of the battery, carefully pull towards your body to remove.
  • With your hands on each end of the battery, carefully pull towards your body to remove.

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Using a #0 Phillips screwdriver, remove a total of eighteen identical 8mm Phillips  screws and set them aside.
  • Using a #0 Phillips screwdriver, remove a total of eighteen identical 8mm Phillips screws and set them aside.

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Rotate the laptop 180 degrees so that the battery compartment is now furthest away from your body.
  • Rotate the laptop 180 degrees so that the battery compartment is now furthest away from your body.

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Turn the laptop over so that you can easily open the screen to a vertical position.
  • Turn the laptop over so that you can easily open the screen to a vertical position.

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Put your fingers under the top of the keyboard assembly directly below the Acer logo.
  • Put your fingers under the top of the keyboard assembly directly below the Acer logo.

  • Carefully pull up on the center until you hear the tabs disengage from the bottom.

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Work your way around the seam with the plastic opening tool carefully prying the base and top cover apart. If you have difficulty with the plastic opening tool, use a metal spudger but be more cautious to not damage or mar your laptop case. If you have difficulty with the plastic opening tool, use a metal spudger but be more cautious to not damage or mar your laptop case.
  • Work your way around the seam with the plastic opening tool carefully prying the base and top cover apart.

  • If you have difficulty with the plastic opening tool, use a metal spudger but be more cautious to not damage or mar your laptop case.

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When the two halves are separated, carefully lift up the front of the keyboard and touchpad assembly.
  • When the two halves are separated, carefully lift up the front of the keyboard and touchpad assembly.

  • You will see three ribbon cables attached to the motherboard.

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Closest to the ribbon cable on the zero insertion force (ZIF) connector is a white locking tab. Carefully lift up on the locking tab with the plastic opening tool to release the ribbon cable. (Picture 2) Remove the ribbon cable from the connector.
  • Closest to the ribbon cable on the zero insertion force (ZIF) connector is a white locking tab.

  • Carefully lift up on the locking tab with the plastic opening tool to release the ribbon cable. (Picture 2)

  • Remove the ribbon cable from the connector.

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Closest to the ribbon cable on the ZIF connector is a black locking tab. Carefully lift up on the locking tab with the plastic opening tool to release the ribbon cable. (Picture 2) Remove the ribbon cable from the connector.
  • Closest to the ribbon cable on the ZIF connector is a black locking tab.

  • Carefully lift up on the locking tab with the plastic opening tool to release the ribbon cable. (Picture 2)

  • Remove the ribbon cable from the connector.

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On each side of the large connector there are two white tabs. Carefully push away from you with the plastic opening tool on each white tab to release the cable. (Picture 2) Remove the ribbon cable from the connector.
  • On each side of the large connector there are two white tabs.

  • Carefully push away from you with the plastic opening tool on each white tab to release the cable. (Picture 2)

  • Remove the ribbon cable from the connector.

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Once all three ribbon cables are disconnected, lift off the top cover with the keyboard and touchpad. Once all three ribbon cables are disconnected, lift off the top cover with the keyboard and touchpad. Once all three ribbon cables are disconnected, lift off the top cover with the keyboard and touchpad.
  • Once all three ribbon cables are disconnected, lift off the top cover with the keyboard and touchpad.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

Aaron Weissman

Member since: 10/23/2017

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8 Guides authored

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