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Disclaimer ¶ 

Parts of this Wiki are borrowed from the original Wiki. I have made an effort to individualize it by adding new information and changing some wording.

How to unbrick a controller from a interrupted firmware update ¶ 

If the controller gets disconnected during a firmware update, follow these steps to attempt firmware recovery. It is highly likely the update failed from doing it over wireless or using a questionable MicroUSB cable. As such, if you used a MicroUSB cable and the update failed, replace it. If you did it over wireless, use a known good MicroUSB cable when attempting the firmware recovery.

Note: A Windows 10 PC or Xbox One console is required.

  • Step 1: Pull the batteries and all other power sources for at least 24 hours.
  • Step 2: Plug the controller into a Xbox One or Windows 10 PC (The console the update failed on may be required if you do not use a PC). The controller will not respond on a Windows 7 or 8.x machine in this state, and will show up as a "Controller Update" device and fail installation in DFU mode.
  • Step 3: Use another controller that works to navigate the menus and find Devices and Accessories. The bricked controller is highly unlikely to work.
  • Step 4: On the page with the controllers, find the one that's bricked. It is best to do something like take out the batteries to identify it accurately.
  • Step 6: Re-run the firmware upgrade and it should work again. It may take more then one try.

Troubleshooting ¶ 

If your controller has an issue, refer to the Xbox One Wireless Controlling Troubleshooting guide.

Background and Identification ¶ 

The Xbox One Wireless Controller Model 1697 can be quickly identified by the presence of a 3.5mm headphone jack on the controller. This is the primary difference between the 1537 and 1697 controller. The controller can also be identified by the label under the battery compartment, positively identifying the controller as a Model 1697 controller.

Shared features between the 1687 and 1537 include:

  • The Start and Back buttons found on the 360 controller have been replaced with the Menu and View buttons, respectively.
  • The triggers on the Xbox One controller have been mounted with individual rumble motors to enhance the gaming experience.
  • The Xbox button now glows white when the controller is switched on.
  • The standard color of the controller is black. Although most controllers are black, Microsoft releases limited edition and other color controllers from time to time.
  • The X, Y, B, and A buttons are the only colored parts of the controller.
  • The controller also features a micro-USB cable at the top of the controller to enable charging while plugged into the console and connecting for use with a computer.

Features that have changed include:

  • The controller now features a 3.5mm headphone jack as a standard feature. You no longer need to use the headphone adapter to use a non-Microsoft headset.
  • The thumb sticks feature a thicker texture on the edges of the analog stick, compared to the previous controller. This allows for an even better grip.
  • The plastics on the controller are more textured. This means the plastic will not wear as quickly in some cases and the shell will last longer before it wears.

PC use (General information) ¶ 

This controller is a very popular choice for PC gaming, since it works with the most games out of the box on Windows PC's.

While most games will work with this controller, some games do not like the ABYX input method and prefer XInput. These games require emulation of XInput, or a controller that supports it.

One "quirk" with this controller is this controller has a tendency to not find and install the driver automatically in Windows 7, which means you will have to install the driver manually and then update it in Device Manager once it is installed. The driver can be Googled relatively easily if you need to source out a different version or want to find it yourself. Back this up locally once you have a copy.

You have two options to get the driver:

  • Option one: Use Device manager

If you want the latest version of the driver out of the gate, you will need to get it from Device Manager. You likely need administrative permissions for this, but you will get the latest version this way

  • Option 2: Download an older version and then update it

If you wish to keep a local copy that needs to be updated so you do not have to rely on Microsoft having a copy, you can download a copy of the driver here. If you are using the 1708 controller, this driver may need to be updated.

No driver is needed for Windows 10, since the driver is part of the OS.

PC connectivity (Windows 7/8.x/10) ¶ 

Note: Bluetooth is not supported. You will need the 1708 controller and Windows 10 to use it with Bluetooth.

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