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Revision to Inter-tel IP 8660

Mariano Bautista

[title|Inter-tel IP 8660]
 
[summary]IP phone released in April, 2005. Identified by model number 8660[/summary8660.[/summary]
[summary]IP phone released in April, 2005. Identified by model number 8660[/summary8660.[/summary]
 
[info | device
== Inter-tel IP 8660 won't turn on ==
 
''No matter what you do, you can't get your Inter-tel IP 8660 to turn on.on.''
''No matter what you do, you can't get your Inter-tel IP 8660 to turn on.on.''
 
=== Bad Display ScreenHold switch on ===
=== Bad Display ScreenHold switch on ===
 
ItBefore delving into the guts of your Inter-tel IP 8660, .... read on.

=== Bad display ===

It
is possible that it appears nothing is happening because the display is bad. If the phone gets a dial tone but nothing shows up on the display,.... it is possible the display is bad and must be replaced.
ItBefore delving into the guts of your Inter-tel IP 8660, .... read on.

=== Bad display ===

It
is possible that it appears nothing is happening because the display is bad. If the phone gets a dial tone but nothing shows up on the display,.... it is possible the display is bad and must be replaced.
 
=== Bad logic board ===
 
If the phone cannot perform any functions,.... the problem most likely lies in the logic board.

== My LCD screen won't turn on ==

"The phone has power but the LCD screen is blank."

=== Contrast is turned up or down too much ===

This can be adjusted by first placing the phone in the cradle and dialing 303. Then adjust contrast using the volume up and down keys. When finished adjusting press accept on the LCD screen.

=== Broken LCD screen ===

If not the result of a contrast issue, your LCD screen may be broken and need to be replaced.

== No Audio ==

"No audio can be heard from either the entire phone or specific parts like headset or speaker."

=== Firewall conflict ===

If the headset mode has been activated, the audio problems maybe the result of a firewall conflict. Contact your system administrator to see if the audio issue is the result of a firewall conflict. If so, they can resolve it.

=== Headset mode is off ===

If the audio problem is localized to the headset it maybe because the headset mode is off. Headset mode can be turned on by placing the phone in the cradle and dialing 315 (Headset on feature code) or 317 (headset on/off feature code). If Headset was off either should work and the display should show HEADSET MODE ON.

=== Bad headset receiver ===

If the audio through just the headset is faulty and its not due to a firewall conflict or the mode is off the headset receiver may need to be replaced.

=== Bad Internal Speaker ===
If the phone cannot perform any functions,.... the problem most likely lies in the logic board.

== My LCD screen won't turn on ==

"The phone has power but the LCD screen is blank."

=== Contrast is turned up or down too much ===

This can be adjusted by first placing the phone in the cradle and dialing 303. Then adjust contrast using the volume up and down keys. When finished adjusting press accept on the LCD screen.

=== Broken LCD screen ===

If not the result of a contrast issue, your LCD screen may be broken and need to be replaced.

== No Audio ==

"No audio can be heard from either the entire phone or specific parts like headset or speaker."

=== Firewall conflict ===

If the headset mode has been activated, the audio problems maybe the result of a firewall conflict. Contact your system administrator to see if the audio issue is the result of a firewall conflict. If so, they can resolve it.

=== Headset mode is off ===

If the audio problem is localized to the headset it maybe because the headset mode is off. Headset mode can be turned on by placing the phone in the cradle and dialing 315 (Headset on feature code) or 317 (headset on/off feature code). If Headset was off either should work and the display should show HEADSET MODE ON.

=== Bad headset receiver ===

If the audio through just the headset is faulty and its not due to a firewall conflict or the mode is off the headset receiver may need to be replaced.

=== Bad Internal Speaker ===
 
== Inter-tel IP 8660If the audio problem is not dialing numbers properly ==the result of firmware conflict and is localized to just speaker mode this may indicate a faulty internal speaker that would need to get replaced.
== Inter-tel IP 8660If the audio problem is not dialing numbers properly ==the result of firmware conflict and is localized to just speaker mode this may indicate a faulty internal speaker that would need to get replaced.
 
=== Sticky ButtonsBad Logic board ===
=== Sticky ButtonsBad Logic board ===
 
If the Inter-tel IP 8660 doesaudio problem is not allow the user to dial numbers properly or some numbers will not respond when pushed,result of firmware conflict but persists in all parts of the problem is most likely sticky buttonsphone you may have a faulty logic board.
If the Inter-tel IP 8660 doesaudio problem is not allow the user to dial numbers properly or some numbers will not respond when pushed,result of firmware conflict but persists in all parts of the problem is most likely sticky buttonsphone you may have a faulty logic board.
 
== No audioUnresponsive/ Sticky buttons ==
== No audioUnresponsive/ Sticky buttons ==
 
=== Internal speakerBad button pad ===
=== Internal speakerBad button pad ===
 
IfThis will generally require that you tear-down the Inter-tel IP 8660 is not producing any audio,phone and either clean the internal speaker could be brokenconnections between the buttons and need replacementthe logic board or replace the button pad altogether.
IfThis will generally require that you tear-down the Inter-tel IP 8660 is not producing any audio,phone and either clean the internal speaker could be brokenconnections between the buttons and need replacementthe logic board or replace the button pad altogether.

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