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Revision to Inter-tel IP 8660

Megan Buck

[title|Inter-tel IP 8660]
 
[summary]IP phone released in April, 2005. Identified by model number 8660.[/summary8660[/summary]
[summary]IP phone released in April, 2005. Identified by model number 8660.[/summary8660[/summary]
 
[info | device
[toc]
 
== My LCD screenInter-tel IP 8660 won't turn on ==
== My LCD screenInter-tel IP 8660 won't turn on ==
 
"The phone has power but the LCD screen is blank."''No matter what you do, you can't get your Inter-tel IP 8660 to turn on.'
"The phone has power but the LCD screen is blank."''No matter what you do, you can't get your Inter-tel IP 8660 to turn on.'
 
=== Contrast is turned up or down too muchBad Display Screen ===
=== Contrast is turned up or down too muchBad Display Screen ===
 
This can be adjusted by first placingIt is possible that it appears nothing is happening because the display is bad. If the phone ingets a dial tone but nothing shows up on the cradle and dialing 303. Then adjust contrast usingdisplay, it is possible the volume updisplay is bad and down keys. When finished adjusting press accept on the LCD screenmust be replaced.
This can be adjusted by first placingIt is possible that it appears nothing is happening because the display is bad. If the phone ingets a dial tone but nothing shows up on the cradle and dialing 303. Then adjust contrast usingdisplay, it is possible the volume updisplay is bad and down keys. When finished adjusting press accept on the LCD screenmust be replaced.
 
=== Broken LCD screenBad logic board ===
=== Broken LCD screenBad logic board ===
 
If not the result of a contrast issue, your LCD screen may be broken and need to be replacedphone cannot perform any functions, the problem most likely lies in the logic board.
If not the result of a contrast issue, your LCD screen may be broken and need to be replacedphone cannot perform any functions, the problem most likely lies in the logic board.
 
== I can't hear any audio from the PhoneInter-tel IP 8660 is not dialing numbers properly ==
== I can't hear any audio from the PhoneInter-tel IP 8660 is not dialing numbers properly ==
 
"No audio can be heard from either the entire phone or specific parts like headset or speaker."=== Sticky Buttons ===
"No audio can be heard from either the entire phone or specific parts like headset or speaker."=== Sticky Buttons ===
 
=== Firewall conflict ===If the Inter-tel IP 8660 does not allow the user to dial numbers properly or some numbers will not respond when pushed, the problem is most likely sticky buttons.
=== Firewall conflict ===If the Inter-tel IP 8660 does not allow the user to dial numbers properly or some numbers will not respond when pushed, the problem is most likely sticky buttons.
 
If the headset mode has been activated, the== No audio problems maybe the result of a firewall conflict. Contact your system administrator to see if the audio issue is the result of a firewall conflict. If so, they can resolve it.==
If the headset mode has been activated, the== No audio problems maybe the result of a firewall conflict. Contact your system administrator to see if the audio issue is the result of a firewall conflict. If so, they can resolve it.==
 
=== Headset mode is offInternal speaker ===
=== Headset mode is offInternal speaker ===
 
If the audio problemInter-tel IP 8660 is localized to the headset it maybe because the headset mode is off. Headset mode can be turned on by placing the phone in the cradle and dialing 315 (Headset on feature code) or 317 (headset on/off feature code). If Headset was off either should work and the display should show HEADSET MODE ON.

=== Bad headset receiver ===

If the audio through just the headset is faulty and its
not due to a firewall conflict orproducing any audio, the mode is off the headset receiver may need tointernal speaker could be replaced.

=== Bad Internal Speaker ===

If the audio problem is not the result of firmware conflict
broken and is localized to just speaker mode this may indicate a faulty internal speaker that would need to get replaced.

=== Bad Logic board ===

If audio problem is not the result of firmware conflict but persists in all parts of the phone you may have a faulty logic board.

== Unresponsive/ Sticky buttons ==

=== Bad button pad ===

This will generally require that you tear-down the phone and either clean the connections between the buttons and the logic board or replace the button pad altogether
replacement.
If the audio problemInter-tel IP 8660 is localized to the headset it maybe because the headset mode is off. Headset mode can be turned on by placing the phone in the cradle and dialing 315 (Headset on feature code) or 317 (headset on/off feature code). If Headset was off either should work and the display should show HEADSET MODE ON.

=== Bad headset receiver ===

If the audio through just the headset is faulty and its
not due to a firewall conflict orproducing any audio, the mode is off the headset receiver may need tointernal speaker could be replaced.

=== Bad Internal Speaker ===

If the audio problem is not the result of firmware conflict
broken and is localized to just speaker mode this may indicate a faulty internal speaker that would need to get replaced.

=== Bad Logic board ===

If audio problem is not the result of firmware conflict but persists in all parts of the phone you may have a faulty logic board.

== Unresponsive/ Sticky buttons ==

=== Bad button pad ===

This will generally require that you tear-down the phone and either clean the connections between the buttons and the logic board or replace the button pad altogether
replacement.

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