These are some common tools used to work on this device. You might not need every tool for every procedure.
Please refer to our troubleshooting page to help you find out what is wrong with your PC.
Background and Identification ¶
The Hp Envy 360 TouchSmart is a touchscreen laptop with the ability to flip its screen 360 degrees allowing you to use it like a tablet or a laptop. it is 18mm thick and weighs roughly 4 pounds. This computer comes equipped with Beats Audio, the logo for which is displayed on the upper right corner of the keyboard face. It also has the word ENVY etched on the lower left hand corner of the keyboard face.