Steam from handle and water in the inside container

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Nespresso CitiZ

Teardown information for the Nespresso CitiZ coffee machine. They are available from different brands, e.g. Krups, DeLonghi.

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Stella Skov @stellaskov

Rep: 1

Posted: Aug 7, 2026

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Steam from handle and water in the inside container

Hi

All of the sudden my Citiz has started making trouble and I’m hoping to solve it myself with your help :)

When I’m brewing coffee the handle gets very hot and there is steam coming from the handle. Water is also getting out inside the machine and runs out into the internal container. When I use it with out a capsule there is no problem at all.

I’ve descaled it, but it didn’t solve the issue. I’ve also tried rinsing the inside of the part where the coffee runs trough with a toothbrush.

Can anyone help me troubleshoot this and maybe let me know, what spareparts I need to fix it. It would be a hugs help!

All the best

Stella

Answer this question I have this problem too

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fredo47 @fredo47 Rep: 95 2 · Answer 1 · 2026-08-21T12:52:35-07:00

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fredo47 @fredo47

Rep: 95

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Posted: Aug 21, 2026

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Sorry to say so, but from my experience: When the handle gets very hot and is very wet on its underside, then there may be a thin crack at the topside of the brewing unit. This leads to a thin stream of hot water spraying out from the top of the brewing unit onto the underside of the handle. The water then drops down into the container or outside/under the machine.

Does your issue also occur when running the machine without a capsule?
From my experience, the defect described above only occurs high pressure, i.e. when a capsule is present. Running without capsule, the set amount of water just runs into the drip tray.

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PS: I tried to repair this by applying glue to the hair crack several times, without success. Maybe I used wrong type of glue.

The only solution was to replace the brewing unit.

New brewing units for the Citiz cost around 40 Euros, so it may be better to look for an intact brewing unit from a used machine (which may have other issues and is therefore cheap to get hold of).

Aug 21, 2026 by fredo47

Hi there

Thank you so much for your answer. I find that the problem only occurs, when using the capsules.

I’m thinking there is only one way to find out what’s going on. I just need to find the right bit. Very annoying how they insist of keeping us out of our own machines.

Aug 24, 2026 by Stella Skov

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Nespresso CitiZ

Steam from handle and water in the inside container

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