built-in keyboard and trackpad stopped working.

Question

MacBook Air 13" 2024 (M3)

Repair guides, support, and troubleshooting information for the March 2024 13-inch MacBook Air, featuring Apple's M3 SoC. Released on March 8, 2024 and identified by model number A3113.

13 Questions View all | 15 Parts Shop

Safah Mariyam @safahmariyam

Rep: 1

Posted: Jul 28, 2026

Options

built-in keyboard and trackpad stopped working.

Need help with my MacBook Air M3 (2024). I left it in sleep mode for about 4 days, the battery drained completely, and after charging it back up, both the built-in keyboard and trackpad stopped working. The Mac boots normally, reaches the login screen and Startup Options, the keyboard backlight turns on, charging is normal, but the keyboard is completely unresponsive (Caps Lock LED doesn’t light) and the trackpad is completely dead (no haptic click). The power button still works. Has anyone experienced this? Is it more likely a firmware issue or hardware problem? Any fixes before taking it for repair?

Answer this question I have this problem too

Is this a good question?

Yes No

Score 0

Add a comment

1 Answer

DanJ @danj Rep: 502.8k Self employed contract worker 35 347 977 · Answer 1 · 2026-07-29T06:34:04-07:00

DanJ @danj

Rep: 502.8k

Self employed contract worker

35

347

977

Posted: Jul 29, 2026

Options

Sounds like the battery has swelled up pressing on the cables connections. Let's check the battery, using a USB keyboard and mouse download this Gem of an App CoconutBattery take a screen shot of the Apps main window posting it here for us to see as well.

Was this answer helpful?

Yes No

Score 0

Add a comment

MacBook Air 13" 2024 (M3)

built-in keyboard and trackpad stopped working.

1 Answer

Add your answer