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Logitech UE Hyperboom battery not charging after basic troubleshooting

I am having an issue where my two different replacement batteries for my original Logitech UE Hyperboom battery will not charge. I have already tried the standard troubleshooting steps including checking the power adapter, inspecting the DC power socket, and ensuring all internal connections are secure. Despite these efforts, the device still refuses to take a charge. Has anyone else encountered this after exhaustive troubleshooting, and are there any specific motherboard components or software reset procedures I should check next?

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