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The Kenmore Elite HE3 is a washing machine by Kenmore.

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Door is locked and won't open.

washer was not being used for 3 days and no clothes or water in it.

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smanoog2004, here is my answer from a similar question:"check on these things.

"check or repair the following

Door Lock Mechanism broken or removed from the Door

Check Door Lock/Switch Assembly

Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)

Door Lock/Switch Assembly Failure

http://www.applianceblog.com/mainforums/... and http://www.thathomesite.com/forums/load/... have more on this.

Here is a way to gain access to your washer if the door is locked shut.

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.

2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.

3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.

4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement. You can also try to reset the CCU by unplugging the washer for AT LEAST 30 minutes." you can download a service manual from here Hope this helps, good luck.

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1 Comment:

I was considering removing the panel under the door when I decided to push on the door. I pushed then pulled, the door opened.

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smanoog2004 will be eternally grateful.
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