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Model No. A1367 / 8, 16, 32, or 64 GB capacity

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Digitizer problem bottom row icons don't work

The bottom row icons (above the home button) cannot be selected, so one cannot de-select running apps or control music

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Most Helpful Answer

I have had this problem with iPhones and have fixed it by reseating the digitizer connector. In some cases I had to replace the whole digitizer in order to fix it.

If you are comfortable taking your touch apart, use this ifixit guide

iPod Touch 4th Generation Front Panel Replacement

I would start by disconnecting the ribbon cable, cleaning the connectors with 91% isopropyl alcohol, and then letting it dry for at least an hour. After reassembling the touch if it does not work, I would order a new digitizer.

Hope this helps!!

hyde

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