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Latissima Touch - Fails to complete the descaling process

Tried to descale the machine (when prompted by the flashing light).

Descaling cycle completed, but after filling the tank with fresh water the machine switched off when the froth button was pressed to start the rinse cycle.

Tried to run the whole process three times - no change.

So can't complete the rinse and the descale light continues to flash.

Any similar experience and suggested fix out there?

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1 Answer

This is often the case, when the rinsing part of the descaling process is done with not enough water.

Make sure that you completely fill the tank with fresh water during phase 2 of descaling process (=rinsing part).
Sometimes it was reported to be necessary to even pour additional water into the tank during the rinsing process.
Only then would the machine register the descaling process be complete, and the descaling alarm light would disappear.

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