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Repair and troubleshooting information for the HP EliteBook 840 G5, an HP laptop part of the HP EliteBook series. Released in February 2018.

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My battery can't wakeup

umm so we got this HP EliteBook 840 G5 at home the kids were messing around just closing it randomly, didn’t even shut it down.......then forward 5 days, I try to turn it on… nada. No lights no fan just beqa totally dead .......

I tried some YouTube “hacks”mnmn and all I got was a blinking charger light ......the laptop Still sleeping cold as ice.Tbh, it’s not dead, just the battery is fully empty ...i meant totally 0% and won’t wake up....

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Hi @betelhemzewude

Hopefully the battery hasn't been fully discharged and has failed.

Try leaving the charger connected for 3-4 hours and check if the battery is kick started back into life and is starting to charge normally.

If it does, leave it on charge until it is fully charged and then check if the laptop turns on.

If it does, keep a check on how quickly the battery discharges when it is used in the normal manner, just in case it charges but now doesn't hold it's charge for as long as it should.

If it doesn't start to charge then the battery is faulty and will need to be replaced., Here's the maintenance and service guide for the laptop. Go to p.51 (61 of 123 pdf) in the guide, to view the procedure to remove/replace the battery.

Search online for 933321-855 to find suppliers that suit you best. (supplier examples only)

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