Skip to main content

Free Shipping on Domestic Orders $75+

Support and repair information for laptops made by Samsung.

No Bluetooth on Galaxy Book 5 360

Although the laptop sometimes recognises other Samsun equipment it will not maintain a Bluetooth connection with them - or any other Bluetooth device

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Most Helpful Answer

Hi @billinnes

Does the laptop's WiFi detect, connect and maintain a stable connection?

If it also doesn't sometimes the problem with unstable connections is due to a loose/faulty antenna in the laptop. The WiFi and BT use the same antenna (2.4GHz band)

Try using a BT device as close as possible to the laptop lid i.e. <15cm and check if it detects, connects and maintains the BT connection.

If it does then there's a good chance that it's the antenna/antenna connection that's the problem.

Was this answer helpful?

Score 1
Add a comment

Add your answer

Bill Innes will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 9

All Time: 46