Skip to main content

Free Shipping on Domestic Orders $75+

Device ran into a problem,we will restart for you

Device ran into a problem we will restart for you, in it's going in a loop going off and going on stop code unmountable code

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Most Helpful Answer

Hi @shawncollein

Try the following and check if it resolves the problem.

Start the laptop and when it boots into Windows, press and hold the power button to force stop and shutdown the laptop.

Do this 3 times in a row i.e. start > boot > force stop > start > boot > force stop > start > boot > force stop.

On the 3rd attempt it should boot into the Windows Recovery Environment (WRE) menus.

If it does go to Troubleshooting > Advanced > Startup repair and follow the prompts.

If is fails to enter the WRE menus, you can create a Win10 (or Win11) USB Recovery drive from any known working Win10 (or (Win11) PC. All you need is a 16GB (Win10 or 32GB Win11) USB flashdrive and 1-2 hours of time. In the host PC go to Control panel > Recovery > Create a recovery drive and follow the prompts.

When you have the recovery drive, turn on the laptop and get into BIOS and change the boot order to USB as the 1st boot option. Save the changes and then insert the USB drive into the laptop and restart the laptop.

Once it restarts it should boot from the USB drive into the WRE menus.

Follow the procedure outlined above to repair the startup in the laptop.

Was this answer helpful?

Score 1
Add a comment

Add your answer

Shawn Collein will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 2

Past 30 Days: 7

All Time: 35