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Repair documentation and service information for Hisense televisions.

Hisense Roku black screen with working sound

A few weeks ago my tv stopped having image and just showed a glowing screen and I could hear the sound when I would move around on the home menu. After resetting the tv using the home 5x up 1x reverse 2x forward 2x method the image would come back, but periodically it would show vertical color lines of purple and sometimes green all over the screen then return to working. after turning off the tv for a while and returning it would go back to showing the same black screen. After a few days resetting no longer worked so I researched and replaced the tcon board but that didn’t seem to fix the problem although now resetting does work to restore the picture. I have a Hisense Roku model 65R6E4

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@mykeljones since a reset seems to restore the image, I would start with a new main board. Should the issue return after that, it will be a panel error. Hisense TV's are known for bad driver boards which are considered part of the panel.

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Just trying to deeper understand the problem, what about it working after a reset leads to a main board issue?

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mykel jones will be eternally grateful.
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