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Repair guides, disassembly, and troubleshooting information for the HP EliteBook 840 G7, an Intel business laptop released by HP in May of 2020.

Ram not deleted. Fan running f5 f11 light on but no display.

Ram not deleted. Fan running f5 f11 light on but no display.

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3 Answers

Hello

I think the screen is broken (its backlight) you can check it against the light (see if you can see weakly)

F5 light shows that the microphone is muted

F11 light shows that the speaker is muted

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Well you can try the following:

  • External display test
  • Reset BIOS/CMOS
  • Try to Power reset

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This usually indicates a hardware issue- likely faulty RAM, motherboard, or GPU. Try reseating or replacing the RAM first. If the issue persists, check the display cable or motherboard.

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Md Amir Hossain will be eternally grateful.
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