PS5 giving < 1 MB d/l connection speed, but usual 200+ MB u/l. Why pls

Hi all, please share thoughts if you can. I have strong 1 GB wifi internet (which results in normal speeds of about 300 MB download and 250 MB up a couple of rooms over), and I have used my PS5 to play Fortnite for years.

Out of the blue, I'm was not able to connect to the game, which prompted me to view the PS5 OS settings to run a connection speed test. Sure enough, it consistently is showing a download speed of less than 1 meg(!) (like 500 kbs) but an upload speed of ~200 MB still, i.e., perfectly fine up, and cratered down.

I have done all normal troubleshooting...shutting off cable modem, wifi router, eero boxes, and PS5 (unplugging HDMI, ethernet card, and power cord), waiting and restarting all...to no avail. Still the slow d/l that prevents playing the game, but apparently a fine upload speed. No other major uses of wifi bandwidth on the network either, all conditions normal.

No idea what's going on, can anyone offer up thoughts? I wouldn't think it's a driver issue (and I don't have a USB/cloud backup anyway), but if it makes sense to do a restore factory defaults, I can. Hoping someone can help. Thanks, all. -DA

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Hi!

Well, first things first, how is your modem/router? Is that one still fine? Do other devices work on full speed? What is the speed when you have the ethernet cable connected? What you can try is to bring the PS5 to someone else and let them do a network test. This would determine if it's related to your network or PS5.

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