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The Aspire 3 A315 is a repairable laptop by Acer.

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Acer Aspire 3 15 wont turn on, all lights off

Hi,

My Acer is not turning on at all. I tried leaving it charging for a while but nothing. I tried the reset battery button and holding the power button and it didn't work.

The little light indicator next to the battery is not turning on. I tried using the usb-c port with a charger that is confirmed to be working and nothing.

Last time I used it I turned it off normally and put it away.

Is there anything I can do?

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Hi @d1300

What is the full model number of the laptop as shown on the product information label on the bottom of the laptop?

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Hi

It's an acer aspire 3 15 model N23C3

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@d1300

Just verifying that you tried using a charger connected to the DC charge port and also a USB-C charger to the USB-C port and neither worked, is this correct?

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Yes, didn't work

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Thanks for all the help

I reconnected the battery and noticed that I inserted the connector more deeply (didn't force it though) than it originally was when I opened the computer. Maybe something happened to make it a bit loose, don't know, all I know is that it's all working now.

Thanks for all the help!

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Hi @d1300

How long since it was last used? If a long time I wonder if the battery is totally discharged. Perhaps try leaving a charger connected for 3-4 hours and check if it shows signs of life

It still no good, it seems like there may be a problem with the power management circuit on the motherboard as both power inputs ports (DC-IN and USB-C) aren't working.

If the motherboard model number is DA0ZAVMB8E0 here are the schematics, a link to the boardview file (you need to have a program that opens .cad files) and a video that shows how to open the laptop, that may help to find out what's wrong.

The power management circuit is on p.23 of the schematic

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Hi

It was used last Thursday and it worked great. Turner it off, didn't use during the weekend.

I'll have a look, thanks for providing some info and guidance 😊

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It sounds like a power delivery issue—try a different charger/power outlet, check for a faulty DC jack, or remove the battery and hold power for 60 seconds before reconnecting.

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I took the battery out and connected the charger, and the computer actually turned on.

The battery looks OK though, not bloated at all.

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d1300 will be eternally grateful.
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