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The Nintendo Switch is a handheld game console that can be played on the TV via a docking station, or on the go. Released March 3rd, 2017.

Joy cons not pairing

Joy cons will not pair to machine shows grey line on screen instead of joy con colour. I have tryed controllers that I know work but get the same result

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2 Answers

Hi!

So other joy-cons are getting the same fault? Then it's Switch related, I'm afraid. Which side is having issues? I would replace the rail and see if that fixes it (usually this is the case).

Left: Nintendo Switch Left Joy Con Sensor Rail Replacement - iFixit Repair Guide

Right: Nintendo Switch Right Joy Con Sensor Rail Replacement - iFixit Repair Guide

Please let us know how it goes!

Nintendo Switch Right Joy Con Sensor Rail Image

Guide

Nintendo Switch Right Joy Con Sensor Rail Replacement

Difficulty:

Moderate

30 minutes - 1 hour

Nintendo Switch Left Joy Con Sensor Rail Image

Guide

Nintendo Switch Left Joy Con Sensor Rail Replacement

Difficulty:

Moderate

30 minutes - 1 hour

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Well this indicates a potential system-side or hardware issue. Well you can try the following:

  • Hard Reset the Nintendo Switch
  • Check for System Update
  • Manually Pair Joy-Cons
  • Try to Reset Controller Pairings

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