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Leaking Heat pump water heater, AO Smith HPTU-50N130

Heat pump water heater, AO Smith HPTU-50N130

Chris Stillman

***1 minute ago

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UPDATE: The leak is coming from the bottom device. I'm looking into this manual if that pulls out, etc. Any input is welcome.

***

Hello, I woke up to a nice puddle of water underneath the water heater. It is spraying water out from the inside. The water is literally spraying out from behind the section in the photo attached.

I may be in over my head on this one but figured I'd check in with you guys!

Thank you!

Answered! View the answer I have this problem too

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PS, water and power are off.

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@chrisstillman

How old is the unit?

According to the brochure there's a 10 year "limited" warranty on the heat pump.

Might be worth checking to see if it's covered if <10 years old.

Here's a service manual that may help.

See the section about changing the element.

To order parts you may have to use this link

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Yes sir! Thank you again! My wife and I are going bonkers trying to find receipt. It's under 5 years old, never mind ten!

I'll get back to you as I learn some things, etc. Thank you again!

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@chrisstillman

See if this is applicable to your model.

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Chris Stillman will be eternally grateful.
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