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The Samsung Galaxy J2 prime is an Android smartphone that was released in November of 2016.

The mobile phone gets hot and disconnects and does not work

The mobile phone gets hot and disconnects and does not work

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2 Answers

@zeyadgaming since it does get hot, you want to start off with a new battery. After that you may already look at some board level repair. For that, you will have to determine exactly which part (or where) it gets hot. Heat = shortcircuit. Something like this video will work for your Prime as well.

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If it works till it gets hot, the most likely suspect is the battery. The heat is what is shutting it down. If it doesn't work when cold and gets hot, then it is likely a main board issue. But that can also heat up the battery.

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zeyad gaming will be eternally grateful.
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