Skip to main content

Uses a smaller heatsink and a user-screwable stand.

37 Questions View all

Why does my PS5 freeze on the homescreen?

My PS5 happens to simply stop loading menus, and the homescreen freezes, i can hear the sounds of it changing games when i press buttons on the controller but nothing happens on screen and if i'm hovering on a game it eventually gets to the default purple line wallpaper and says "can't find what you're looking for". This happens in games too, but it freezes only when i got to homescreen. I always unplug it, wait a couple minutes and it works. This happens relatively rarely.

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Most Helpful Answer

Hi!

Is the PS5 up to date? Did the previous update completed correctly? Could be caused by a bad update.

Could also be the SSD... If this is the cause, a repair will be difficult as it's soldered on the motherboard.

Do you have soldering skills? And do you still have warranty on it?

Was this answer helpful?

Score 1

2 Comments:

It's up to date, no warranty and i've no such skills.

by

Hi!

Okay, then it’s for the best to bring it to a local repair shop. Im afraid that the SSD is having some issues here… Sony decided to solder the SSD on the motherboard and it’s hard to replace it without soldering skills.

by

Add a comment

Add your answer

Ladiesman217 will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 2

Past 30 Days: 30

All Time: 58