Repair guides for Android cell phones manufactured by HTC.

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How do I over ride the phone lock on a HTC Chacha?

Hi guys, my son has forgotten his phone lock on his new phone, I know that on the HTC Wildfire you can reboot it using the Power and Volume down button but this doesn't seem to work on the Chacha, does anybody know how to reboot on these phones please??

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From here :

"Please note that all data will be deleted from the HTC Chacha as a result of this procedure. This process may or may not delete data stored on the microSD card. We recommend backing up all of your personal data before proceeding.

First, try this:

From the main home screen, tap menu

Tap Settings, then Privacy

Tap Factory data reset

Tap Reset phone

Enter your password if required, then tap Erase everything to confirm

If that doesn't work, or if your phone is frozen:

Turn the power off. If your HTC Chacha is frozen, pull the battery out and reinsert it

Hold the Volume Down button

Press and hold the Power button until the device turns on

You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock

Select Clear Storage by pressing the Volume Down button

Press and release the Power button

Now simply confirm your decision: Volume Up for YES and Volume Down for NO

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That's great oldturkey, worked like a dream straight away (it was very similar to the wildfire boot menu.

thank you very much, my boy is chuffed to bits :-)


You are welcome :-) thanks for accepting my answer.


can't go to main screen.


can't go to menu.


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It doesn't help me. I can't get pass email account, because I don't remember what address was on there. So, I can't even get to menu page

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because google keeping asking for information after I deleted account and with them.


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Why google have my android locked?

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Ray Weeks will be eternally grateful.
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