door is locked, in closed position and wont open
My hotpoint first edition 1000 wm52 washing machine lock has played up a few times, i've fixed it each time as its happened when the door is open. This time, it has happened in a locked position, but the door is closed. So I can't get into the machine to sort it out. Have tried going from underneath like a video showed (not on this model, but on another washing machine) and thought it was worth a go. What else is there that i can try? The machine is on the floor on the balcony. so there is no way of getting it up high as the balcony isn't big enough to move it around (plus since the machine has gone out there, we have had double glazing fitted, so the door frame is now too small to get it out :/ - my ex's idea to put it out there)
Is this a good question?