alternative ways of finding serial number or MAC address on hardware?
Hello all and thanks for reading.
I own a MacBook, bought on Feb 2008:
MacBook Pro 2.4GHz Core2Duo 15"
It suddenly stopped working: It crashed while running and it's not coming up anymore. The screen stays completely dark and the machine resets itself every 20 seconds or so (you can hear it from the typical reset sound of the DVD drive).
Due to special conditions I bought it with 5 years of warranty, therefore the machine is still under warranty.
But the dealer now refuses to repair the machine, because the technician is unable to find the serial number on the case. It _should_ be on a label somewhere in the battery slot - but it isn't there anymore. One more detail: the machine was on warranty repair about two years ago. I guess it is that during this operation the label must have been lost(i wasn't aware of this until now). Back then, the iSight camera was broken and they replaced it together with display and keyboard.
What I now have:
- serial number (written on the invoice)
- MAC address (ethernet address, grabbed from my router)
- broken macbook with NO serial number on case or in battery slot (currently at the dealers technician)
- warranty (theoretically)
What I am looking for:
serial number or MAC address somewhere printed on the logic board, chips etc.
The technician says I cannot claim my warranty, because there is no serial number on the case or in the battery slot. And because the machine cannot boot up anymore, it's not possible to read the s/n from the firmware in a normal way.
I already tried to figure out if there is either the s/n or the MAC address printed on the board (ifixit and google), but I couldn't find a real solution: possible or not.
Can you help me? This would be totally great.
Many thanks in advance,
Is this a good question?