Skip to main content

Model No. A1367 / 8, 16, 32, or 64 GB capacity

915 Questions View all
Question Closed

How can I reset my iPod through itunes if it is locked?

it is locked and i can't get through the lock on itunes!!! Please Help :o

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

2 Answers

Chosen Solution

Brianna, you cant. You will either place it in Recovery Mode or in DFU (little tricky) but some great infromation on here.

"DFU mode = Device Firmware Update mode

DFU mode is a mode where the iPod Touch/iPhone will be made to force a restore of the firmware into whatever version firmware it is given.

Getting your iPod Touch/iPhone into DFU mode is somewhat tricky, and it may require some patience/practice because timing is essential to get it to DFU mode and not into recovery mode.

1. First, Open up iTunes, plug in your iPod Touch/iPhone to the CPU's USB port. Turn on your CPU's speaker and make sure it is loud enough that you can hear it.

2. Hold down the Home button (top left for iPod Touch and top right for the iPhone with the screen facing you) and the Power button (located on the front bottom of your iPod Touch/iPhone) simultaneously, until the screen goes black and the device turns off. (past the red slider/slide to power off screen)

3. Now let go of the Power button, but continue to hold the Home button. Your iPod Touch/iPhone should have turned off and the screen should not be on.

4. After around ~10-20 seconds, you will hear a noise (beep/ding) from your CPU as if it had just recognized a new hardware device, now iTunes should recognize it in DFU mode.

5. After iTunes recognizes the iPod Touch/iPhone, let go of the Home button otherwise it will go into recovery mode and you will have to do the entire DFU process over again.

6. You will know when you have put your iPod Touch/iPhone correctly into DFU mode when the display is blank and that you do not have anything on your device.

And you are done.Restore via iTunes.

Remember that with most of these modes you will have to restore and lose your data, except what you previously backed up onto your computer. Good Luck.

Was this answer helpful?

Score 1
Add a comment
Most Helpful Answer

You want to hold the home and power utton with the sync cable in the computer

when the apple logo is on the screen, let go of power and it will be in recovery mode and you can restore it

Was this answer helpful?

Score 1
Add a comment
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 417