Fourth generation iPhone. Repair is straightforward, but the front glass and LCD must be replaced as a unit. GSM / 8, 16, or 32 GB capacity / Model A1332 / Black and White.

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An unsolvable software problem

My question is: Am I allowed to disconnect the battery while the device is still working? I can't turn the device off and I can't unlock it because of the passcode is freezed. I can't restore the iPhone because I'll lose data, and it is jailbroken...

Please help! It's urgent!

Answered! View the answer I have this problem too

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Can I maybe turn it off using iTunes on my computer? :/


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"1 - To 'Force Quit' an iPhone application, hold down the Home button for up to 5 seconds.

2 - To force a reset (in rare occassions when 1 does not work), hold down the Power and Home buttons together for 10 seconds.

(this is documented in a Apple Support article - )"

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Thanks for your quick reply, i tried and it worked... :)


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Karlo will be eternally grateful.
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