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Samsung Galaxy A02s, released in January of 2021

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Why is my phone nolonger connecting to a network

My phone fell down and since then it is failing to connect to a network.

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1 Answer

Hi,

The problem might be from various resons and in order to help, you need to provide more details. First, by network you refer to cellular or Wifi?

And regarding "no longer connecting", try downloading a diagnostic app, like Zinny and post a screen with the internet page (from Zinny app). Or, post the link with your phone stats ( from Zinny app, Phone vitals page, in the top right there is a share button). It will share only the phone settings and parameter status and nothing more.

Good luck

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Tinashe Chidawaya will be eternally grateful.
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