Android-based media tablet by Amazon with 7" multi-touch color display. Repair requires only screwdrivers and prying tools.

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screen frozen at power up

at power up screen shows the kindle fire logo and will not go anywhere else

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1 Answer

Chosen Solution

via Amazon

Try performing a hard reset on your Kindle Fire: press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle Fire. If your Kindle Fire is still unresponsive, try charging your Kindle Fire before trying to reset the device again.

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I did this it worked and now I can stay up all night reading tonight lol Thank you so much!


@debbie, you are most certainly welcome. be sure to visit the ifixit forums/site often. :)


Doing the hard reset described above worked! At another site they wanted to charge me $30 just to answer my question where I think if a product is only 8 months old it should still work.

Y'all are AWESOME and I've bookmarked your site. THANK YOU!


Thank You For Your Repair Answer....Kindle Fire Back Up....Couldn't of Figured Fix With-out Your Help.....Keep Up The Great Work!!....ARTHUR in the Here&NOW


I did what you suggested. It did turn off, but when turned on again it still is frozen on the kindle fire page with the orange fire. Won't go any further, Any suggestions?



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WILFREDO ROMERO will be eternally grateful.
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