Rep: 73
2
1
This is for the Asus Vivibook, VivoBook Pro M3500QA, M3500QC.
My Vivobook Pro M3500QC Crashes when it wakes from sleep evry time.
It went to ASUS for warranty repair twice and was this issue was not fixed.
A clean install of windows does not fix the issue and factory resetting the machine with ASUS system image does not fix this.
A new Motherboard does not fix this.
Is this a good question?
Rep: 73
2
1
As I could not answer a question that had not been asked, I asked it myself.
Asus was unable or unwilling to fix this issue, it turned out to be a simple fix although your mileage may vary.
The Intel SSD 670p series 512gb ssd in these and other machines is at fault.
I cloned the SSD to a new Samsung 970 EVO 1tb and it immediately solved the issue.
It's not software or drivers.
I have tested the Intel SSD in other machines and it has the same issue. clean windows in a Dell, HP and Lenovo.
Intel no longer supports this SSD in their SSD software either and that is odd for a 1-2 year old product from them.
TLDR: SSD is bad if it's the Intel 670p series.
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Hi @authello,
How about also creating a wiki or device guide regarding the problems with the SSD.
That way more people may find it when using the search function in ifixit
Cheers
Moderator.
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