Lens won’t retract.

Hi...I dropped my camera on a carpeted floor while the lens was out and now it won’t retract. I keep getting an error message that says, “Lens error. Will shut down automatically. Restart camera.” I have tried several times to turn the camera on but keep getting the same message. Even tried the advice from someone I found online who suggested holding shutter for 60 seconds, take battery out for 5 minutes, then put battery back in and turn on. Nothing. Can you offer up any advice.

Thank you!

Kim