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Released in November 2020, the 13" MacBook Pro features Apple's Arm-based M1 SoC with both an 8-core CPU and 8-core GPU. (Model A2338 / EMC 3578 with two Thunderbolt 3 ports)

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How to Fix PPT001 on M1?

I recently changed the top case of my macbook pro 13 M1.... A2338.. Now I have an X on my battery icon, its not charging, My microphone isnt working for some reason... Got on chat and call with apple support, We ran Diagnostics and I got Error code PPT001... They said i would have to take it to a certified repair place and gave me somewhere I can take it in... but its in another country... Is there is a way i can get pass this without having to travel to another country? i would really appreciate it.

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What was the source of the replacement top case?

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I got it from ebay... was from a previously owned unit i believe.

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I think Apple has serialized some of there parts. iFixit has seen transferring a 13" M2 MacBook Pro logic board into a 13" M1 MacBook Pro system which physically fits but the system won't run.

At this point if you can I would return the upper case to the seller and get your money back ASAP!

To fix your system I would access the Apple (real) self service site to get the part and the Apple repair manual

Top case with battery and keyboard

  • 661-18432 - Space Grey
  • 661-18432 - Silver

2020 M1 13" MacBook Pro to follow the repair process.

Sadly, it will likely cost a bit more but you then have access to the needed tool to relink the serialization. Keep your paperwork as I'm sure something will come about on the serialization!

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Sounds like you need a new Logic Board.

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Kaden Bardalez will be eternally grateful.
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