iPod is locked and disabled
My son has an 8GB iPod Touch that he has not used in sometime and has forgotten his passcode. We do not know what generation this is but would guess at either 1 or 2. While trying different combinations he has now rendered the iPod disabled. We no longer have the computer that this iPod was last synced on. We have tried numerous solutions on this and many other sites and have had no luck. The device is fully charged and when the power button is pressed a red screen appears stating- iPod is disabled connect to iTunes. The screen then goes black after approximately 5 seconds. The following message appears on the screen of our laptop- iTunes could not connect to the iPod "Brandon's iPod" because it is locked with a passcode. You must enter your passcode on the iPod before it can be used with iTunes. Again we have tried several suggested solutions to restore and DFU but no luck. The home button appears to function fine physically but we have no way of knowing if it is a problem or not. Any help is much appreciated!
Is this a good question?
4 Comments
Scott, just thinking about something here ;-) are you using Windows ?
by oldturkey03
Yes I am... Windows 7
by Scott
What generation Touch is it? There should be a number e.g A1367 on the iPod somewhere - usually rear panel
by Richdave
Sorry Richdave, the back is badly scratched and I can't read the information.
by Scott