My watch won't turn on
When I place my watch on the charger mount it looks the battery is good, but the watch won't turn on or power up. Want to get it working so i can trade it in
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The first thing that you need to do if your Galaxy Watch won’t turn on or respond is the forced restart. It is possible that such a problem is caused by a firmware crash and if that’s really the case, then this procedure will be more than enough to make it work again.
Most of the time, this is all you need to do to fix a problem like this. However, if it’s still not responding, then try the next solution.
If the first solution failed to fix the problem, then it is possible that its battery is completely drained. That might be the reason why it won’t turn on anymore. But if you’ve already tried charging it and it didn’t respond, another possibility is that its firmware crashed just before it powered off. To rule out this possibility, here’s what you need to do:
As long as the charging cable is not broken and the charging dock not damaged, it will charge the watch even if the charging sign isn’t displayed, and doing the forced restart while it’s charging often fixes the problem.
Assuming you’ve already done the Forced Restart procedure several times and try to do the same while it’s charging to no avail, then it’s possible at this point that the problem is already with the hardware. So what you need to do next is bring your Galaxy Watch 3 to the service center so that a Samsung technician can check it for you. Depending on the damage, your watch may be replaced with a brand new unit.
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