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The Galaxy A11 is a lower-midrange slate Android smartphone released by Samsung in May 2020. Identifiable by model number SM-A115 (followed by variant or carrier-specific character).

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Why can't I get my volume panel to go off?

When I hit the volume buttons the volume display comes on and when I hit the settings symbol the whole volume display comes on but I can't get to go off.

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I reset the phone and it solved the problem.

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Try going to Settings > Sounds and Vibrations > Volume > the try toggling the Use Volume keys for Media switch off and back on again.

If this doesn't work, is it possible that the button may be sticking?

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Tim Reece will be eternally grateful.
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