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Repair guides and support for the Acer line of Chromebooks.

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Acer 11 C731 replaced charger port wire and still won't charge, help

Replaced Charger port on Acer 11 c731 and charger light won't go on or charge. Is there anything else I can do or charge this chromebook a different way?

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did you try a different charger ?

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Yes multiple chargers and even tried multiple new ports

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@Stephanie Adamietz then its more than likely an issue with the motherboard

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Thank you we decided to just replace these and keep them for parts.

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In my experience, if replacing your DC-In Jack did not resolve your issues, there is most likely an issue with your machines motherboard, or battery.
In most cases, it may not be worth putting a lot more effort into fixing this issue, as the motherboard generally outweighs the cost of a new machine entirely.

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Hi,

If you know how to use a DMM and how to read schematics then maybe consider buying them. Here's a supplier

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Test the fuse near the port on the board.

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Stephanie Adamietz will be eternally grateful.
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