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Released June 2020, identified by model number SM-A215U

10 Questions View all

How can I get into my remote locked phone

I cant get into my phone after ive tried to unlock it because my son changed my password and forgot it., I did the samsung account info and thats how I ended up remote locking and erasing it by pushing the wrong button. Can i just get a factory reset and ill be in there? or will my network and everything have to be reset?

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Was it Samsung account info or Google account info? Either way there should of been an option to remove the password. I'd go through it again carefully and see if you can remove the lock and pass code.

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B4 S will be eternally grateful.
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