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Released September 24th, Apple's 2021 flagship smartphone features a 6.1" ProMotion OLED display, a new triple-lens rear camera system, and 5G. Successor to the iPhone 12 Pro.

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Booting into recovery mode. Will not restore.

I am trying to fix my iphone 13 pro which spontaneously has stopped working (no physical accident or known damage). This won't turn on at all, including a hard reset. When plugged into a MacBook , the MacBook recognises it is in recovery mode and only gives the option to restore it and erase everything. When this option is selected, the apple logo appears, a blank progress bar appears, and then it fails and an error message on the MacBook is shown saying Unknown Error 9 060E.0000. I have tried this process both in DFU and Recovery mode to no avail.

I have tried multiple different cables, software on the MacBook pro is up to date.

Has anyone experienced this or a similar issue and has any suggestions as to what I can do?

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Booting into recovery mode and the error you are receiving when trying to restore points to a hardware failure on the logic board (NAND, CPU, and or RAM). Your phone should still be under warranty and I would recommend not opening it up. If for some reason if it is not covered under warranty or you need the data off it you will need to have it looked at by a reputable repairer.

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