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Spectre x360 gem cut Released in 2019

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Hp spectre Restarts Frequently

My hp spectre laptop doesn't gets shut down even if I shut it down. It restarts automatically after i shut it down. Please help me out. I have to unplug the charger and finish all the battery charge to make it shut down.

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I would suspect:

  1. an issue with the HDD/SDD
  2. an issue with corrupt system files

Run CHKDSK for all partitions on the drive.

Run SFC /SCANNOW

Do this by opening a CMD (or POWERSHELL) window as ADMIN

Click Start and type CMD or POWERSHELL. Rt Click the highlighted result and select RUN AS ADMINISTRATOR

In the DOS window that opens type CHKDSK C: => this will run it so you can see if there are any errors.

If there are errors detected, then you must run CHKDSK C: /f => this will ask you if you want to run it at the next reboot. Answer Y, then reboot the computer. This may take a long time if there are serious errors on the drive == like overnight. Let it complete. It will reboot when complete.

If you have other partitions, you can run CHKDSK D: /f ......etc. and it will run without reboot.

After that is complete type SFC /SCANNOW => this will usually take a lot longer than chkdsk.

That should fix any system issues. If SFC says it found errors but could not fix them, then you must run DISM

Type DISM.exe /Online /Cleanup-image /Restorehealth

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