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The third generation Pixel released by Google in October 2018.

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Pixel 3 won't charge; suggestions for booting/retrieving data?

Hi,

I have a Pixel 3 that no longer charges and has run out of batteries. I noticed shortly before it did that it was at 1% battery. When I plugged it in (or used the wireless charger), the charging symbol turned on and it stayed powered indefinitely, but the % charge never went up. I should have copied my data off—only one thing I need—but instead I attempted to reboot. It powered down and now won't turn on, display anything, or charge.

Any suggestions on how I might get it to power up long enough to copy some data off?

I've removed the back and wireless charging coil successfully, but have stopped there. I honestly don't care if the device ever charges again or survives the process overall, but I also don't really have any ideas on what to do from here.

Thanks for any help!

-Jef

Answer this question I have this problem too

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Can you try to safely take out the battery (without destroying it)?

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@andrewsawesome I think I can. I've disconnected it, though, and that had no effect; are you thinking of getting a pre-charged battery and trying to boot off that? Or something else?

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@puk

Just verifying that there are no previous backups in the cloud that you could use?

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@puk I was thinking of soldering a power supply to the terminals on the BMS board, but a pre-charged battery would probably be easier.

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@jayeff That's correct. (It's unfortunately not really eligible for cloud backup except manually, which is why I should have done that before I powered down.)

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@puk Generally, a phone will not power up unless a good battery is connected. If the battery really doesn't hold any charge, the symptoms you are describing would make sense, so I would recommend getting a new battery.

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Jef Pearlman will be eternally grateful.
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