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Model A1312 / Mid 2011 / 2.7 & 3.1 GHz Core i5 or 3.4 GHz Core i7 Processor, ID iMac12,2

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Facetime audio is broken-up

I am in Oregon using Comcast cable, Sister using 20" imac in Sacramento on AT&T. Facetime audio is broken up primarily from her to me. Apple says her computer mic is good but facetime from the apple store to me yielded same poor audio. Using Skype, same problem. Haven't tried YM Chat though.

My computer talks fine to Philippines using YM, records audio clips just fine. If she uses iPhone to facetime to me on my iMac, all is good. I am truly baffled by this. Looking for someone to facetime with to eliminate problem being on my end with Comcast... I think perhaps it is on her end with AT&T but need to eliminate my system as a possible source of problem.. Can anyone help in any way to solve this dilema?

Answered! View the answer I have this problem too

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Clearly here...Apple is not revealing a salient answer by any stretch of the imagination. I have an iPhone 4S and a new iMac 27...Facetime on the iPHone works great....On the iMac 27, the program launches but will not connect to the internet.....On the very same computer I also have SKYPE....That works flawlessly. It appears the answer here is that Apple fails to acknowledge the simple fact that Facetime on an iMac 27 does not work. FIne..., I can accept software that doesn't work.....I was an early Pro Tools beta tester...But to simply say nothing is damming evidence that Apple could care less.

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