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A samsung laptop released in 2016, identified by Model Code: NP740U5M - X01US

5 Questions View all

Only screen saver comes on, will not move from that screen

When turned on only screen saver shows, touch screen not working, mouse does nothing

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2 Comments:

I brought it to someone who reset it by holding the on/off button for 30 seconds. The Wave browser messed up my computer.

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@dlandry1117 you didn't need to reset it. If you went into safemode we could have uninstalled it.

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1 Answer

when you boot it keep clicking the F5 button and go into safemode. than test if stuff works.

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Doreen Landry will be eternally grateful.
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