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Released September 20, Apple's flagship 2019 smartphone features a 5.8" OLED display, a triple-lens rear camera, and greatly improved battery life. Successor to the iPhone XS.

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Why did my phone heat up and stopped working

Hello, I bought my i phone 11 pro about a year and half ago and I have not dropped it or even scratched it a bit. It is purely in new condition but yesterday it just heated up and stopped working. I took it to the retailer from whomI bought the phone but they said everything is good inside and seems like the logic board it gone. It is really frustrating as I paid almost $1500 for it. and they have asked me to pay $850 more in exchange for another one. Yes that is the price for iPhones in Nepal. Please help if there are other options or something they aren’t able to see.

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They sound correct, something most likely shorted out on the board as excess heat is a sign of a short circuit. You might have luck mailing it in to iPad Rehab here in the US and have them take a look at it. If they can’t fix it, they should be able to recover data. Or find someone around you that specializes in board level repair.

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