I have a PS4 that is brand new and won’t work in my sons tv, we have checked the HDMI cable and the tv works with the Xbox. The PlayStation works on another TV so all devices are fully working but it’s just a black screen on his TV, does anyone know what I can do? I have tried holding down the power button for 2 beeps and still nothing??? Thanks
Is this a good question?
Rep: 541
5
2
Hey Julie,
Have you made sure that the source is set correctly on his TV? I know you have probably tried that but is isn’t listed so won’t hurt to mention.
Try turning them each on in a different order. (TV then PlayStation and vice versa)
When the screen is black you can also try changing the display on the TV. It might be trying to use a setting that isn’t supported by your son’s TV.
Hope this helps!
Was this answer helpful?
Hiya, thanks for response, we have tried changing the source on there with no luck. I just don’t understand what it can be as everything works individually ?
Was this answer helpful?
I would think that it would be something with the TV at this point. I would try another HDMI port and/or lower the resolution on the TV. If it is a standard PS4 I believe it can only support 1080p.
Past 24 Hours: 0
Past 7 Days: 0
Past 30 Days: 0
All Time: 38
