Skip to main content

The Xbox One S, designed by Microsoft Corporation, was released on August 2016. The Xbox One S is a redesign of the Xbox One.

304 Questions View all

Why is my system freezing even after a factory reset?

I got my Xbox second hand and periodically it will freeze up and stop, I’ve factory reset it, hard and soft restarts, even opened it up and cleaned it. Nothings worked… it’s a little better now than it was but it’s still a pain. I was thinking about trying to clear my cached data but I’m pretty sure that already happens when it resets, maybe it’s a fragged hard drive but honestly I’m at a loss… any help is appreciated

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Hi Lucas!

It looks like your harddisk is broken… The best thing to do, is to replace the harddisk for a new one. I suggest to upgrade to a SSD (500GB minimal - 2TB is max).

Guide replacing harddrive: Xbox One S Hard Drive Assembly

Guide to let the new HDD-SSD work: Install firmware on Xbox One S

Good luck!

Xbox One S Hard Drive Assembly Image


Xbox One S Hard Drive Assembly



10 minutes

Xbox One S Image


Install firmware on Xbox One S



30 minutes - 1 hour

Was this answer helpful?

Score 0
Add a comment

Add your answer

lucas Kreutz will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 3

All Time: 19