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The Samsung Galaxy Watch Active is a smartwatch designed, developed, and produced by Samsung Electronics, a South Korean electronics company. It can be identified by the model number SM-R500. It was released in March 2019.

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My watch face won't turn on now

I always wear my watch in the shower and I always make sure I turn on water mode and I dry it off after my shower but today my watch face stopped working. It's connected to my phone but I can't turn the watch face on

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You could try and hard-reboot the watch by pushing the bottom button for at least 7 seconds and see if that gets the display working again.

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It's not turning on at all and it won't even charge.

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We’ll soon publish an opening guide so you can have a look inside and check for any signs of corrosion or damaged parts. It will be online latest next week—stay tuned: Samsung Galaxy Watch Active

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Rachel Whitman will be eternally grateful.
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