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Released November 2020, the PS5 console features vastly upgraded visuals and an innovative new Dualsense controller. The space-age black-and-white color scheme is a noticeable departure from PlayStation designs of the past.

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I need help my front usb port stopped working for no reason

Hello everyone so I'm having this weird problem with my ps5 the front usb port won't charge my controller at all and when I plug a mouse or a keyboard it won't recognize it or work but when I plug my phone it charges it could this be a software issue? Because it used to work perfectly fine and I didn't drop or do anything to the ps5 it just suddenly stopped working

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1 Answer

so unfortunately things can just be faulty and in this case it might be that one of the contacts has lifted off the PCB and needs to be replaced or a resistor or an SMD has blown.

does anything work if plugged in? if u have a USB Power meter you could try and see if its pulling any power at all and that might help narrow down your search. but since this thing is still probably under warranty i would send it back to sony.

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