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Repair information for the first generation Apple iPad available in Wi-Fi and 3G versions with 16, 32, or 64 GB of storage. Released on April 3rd, 2010. Model numbers: A1219 and A1337.

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Why after a reset to factory settings will it not sync?

I just bought this 64Gb Ipad and wanted to reset it to factory settings. After doing so when its turned on it displays the sync cord and itunes circle but will not sync to my pc or be recognized.

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You might want to try a different USB cord, different port, or different version of iTunes (maybe create a guest user account). Is this a 3G model? Do you have a sim card installed?

iPads are difficult to sync and update with iTunes. The 1st gen that is.

Good luck!

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I've tried 4 cords and as many itunes as I could find but its still not recognized by the computer in any of the 3 usb ports. I just bought the thing and reset it the first time I touched it so havent got to play with it at all.

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Kyle will be eternally grateful.
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